Global IT outsourcing is a common practice for many different industries. Not only do American companies outsource information technology to countries like India, Japan and China, but several European companies are making the transition to global information technology outsourcing as well.
This movement towards IT outsourcing is often decided based upon a number of factors including: available resources, costs, needs, talent and time. Instead of hiring and managing employees here in the states, many find it increasingly convenient to reach out to foreign companies to supply the workforce.
Additionally, tech industries (like software development, web design and engineering) require a specialized set of skills. For in-demand skillsets such as these, global outsourcing may be more a necessity than an optional choice since it can be very difficult to find available local talent.
When it comes to global IT outsourcing, a growing number of options are available. In the past, certain regions like India tended to be recognized for offshore talent. Yet in recent years companies specializing in IT outsourcing have opened in a variety of regions.
IT Outsourcing – 3 Global Trends to Understand
For those interested in the global IT outsourcing, there are some trends to be aware of this year. If your company is already engaged in outsourcing or is considering this option, here are three things to understand:
1. Technology Standardization: With cloud storage, phone technology, and the popularity of .net software development, there is a greater standardization in the approach companies use to manage technological needs. Many companies are spending less on tech support costs due to an increasingly tech savvy consumer base, and other types of customer service assistance for consumers and employees.
2. Data Protection and Tracking Services: Global outsourcing can be a little intimidating for some companies and organizations. Protecting private information seems to be more difficult and more important all of the time. It is reassuring to learn that global IT outsourcing companies are taking extra precautions to protect sensitive and private information. Along with privacy initiatives, global outsourcing has begun to not only provide data and information, but also answers detailed analytics. This information is becoming increasingly valuable for insight and research into consumer behavior.
3. Moving Nearshore: While there are a number of benefits to outsourcing IT services offshore, many companies are moving closer to home by choosing nearshore companies. This transition is resulting in reduced costs, more frequent and open communication, fewer time constraints and greater collaboration. American companies turning to convenient locations like Costa Rica, Venezuela and Brazil to find top-notch technical talent. These countries are close in proximity, operating in similar time zones to the U.S. and with very high rates of English fluency.
The 2016 Trends in IT outsourcing are proving to be successful for many American companies. The move to collaborate with offshore IT talent is becoming increasingly commonplace in today’s global economy. And IT outsourcing offers a particularly compelling opportunity for companies interested in saving money, increasing efficiency or expanding aggressively. For more information about outsourcing information technology services to Costa Rica, give Prosoft Nearshore a call now at 502-890-7675.